Get to know us
The Upholstery Company (previously named Impakt Upholstery) opened its doors in 2014 with one mission: to disrupt the current upholstery market by simply offering a reliable service and quality workmanship - still a rare quality in a market littered with incompetent suppliers who does not deliver on their empty promises. We are a customer-focused company, in the business of delighting our customers with great service and outstanding workmanship of unquestionable quality, carrying a 2-year guarantee. Welcome to the home of the upholstery professionals where we still take pride in our work. How can we be of service?
Our no-excuse non-negotiable customer promise:
OUTSTANDING CUSTOMER SERVICE AND A SUPERIOR QUALITY PRODUCT, BACKED BY GUARANTEES AND DELIVERED ON TIME AT A FAIR PRICE.
Redefining Upholstery Excellence
At The Upholstery Company, we are setting the standard for upholstery excellence and we focus on every detail ensuring that every furniture piece or cushion we touch meets the highest standards.Â
Our mission is clear: to be the best upholstery company in Gauteng—not just in craftsmanship, but in every aspect of the customer experience. From the moment you engage with us to the final touch on your furniture, we are committed to delivering unmatched quality, service, and expertise.
Maintaining our high standards and a culture of excellence starts with having the right people on board. We go to great lengths to attract, hire and retain the best upholsterers, seamstresses and artisans in an industry where where true craftsmanship delivered by talented and passionate professionals is a rare find. We believe that the best talent in any field wants to work for the best company—and we are proud to be that company.
Â
Â
Uncompromising Quality, Inside and Out​
​
Superior craftsmanship starts with superior materials—which is why we use only the finest cotton thread, high-density foam, and premium fabrics sourced from South Africa’s most reputable suppliers. We don’t believe in shortcuts. Our obsession with quality goes beyond what’s visible, extending to the hidden structural elements that define durability and longevity. From the precision of our stitching to the integrity of the internal framework, every detail—seen and unseen—is meticulously crafted to ensure excellence that lasts.
​
Â
Guaranteed Unrivaled Craftsmanship
Talk is cheap.... that's why our commitment to quality doesn’t stop at promises—we guarantee it. Every project we complete comes with a 2-year quality guarantee, giving you - the client the confidence in the durability and longevity of our work.
For us, being the best in the our industry isn’t just about upholstery; it’s about delivering an experience of excellence in everything we do. From luxury homes to top-tier hospitality spaces, we create timeless, high-quality pieces that elevate interiors and exceed expectations.
Welcome to the next level in upholstery excellence.
.jpg)
Hi Gerhard. I am really happy with the couches...it looks brand new :) Thank you for the great service and keeping your word, I'll definitely be contacting you again in future.
Nokwanda (Mooikloof)
_edited.jpg)
